Privacy Policy

Last updated: January 27, 2026

This Privacy Policy explains how Vidiozen (“Vidiozen,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, contact us, submit your product, or use our services.

By accessing or using our website and services, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and device type
  • Time zone and approximate location (based on IP)
  • Pages viewed and interaction behavior
  • Referring websites or search sources

Information You Provide Directly

When you contact us, submit a product, or place an order, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Brand or business name (if provided)
  • Product details you submit
  • Product images or files you upload
  • Messages or inquiries you send

We do not store full payment card details. Payments are handled securely through trusted third-party payment providers.

How We Use Your Information

  • Provide and deliver our services
  • Review product submissions and communicate with you
  • Process orders and confirm transactions
  • Provide customer support
  • Improve our website and services
  • Maintain security and prevent misuse

Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the website functions properly, remember preferences, and analyze site performance.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary to operate services or comply with legal obligations.

Data Retention

We retain personal information only as long as necessary to deliver services, maintain records, or meet legal requirements.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Data Security

We take reasonable steps to protect your information, though no system can guarantee absolute security.

Children’s Privacy

Vidiozen services are not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page.

Contact Information

Email: support@vidiozen.com
Subject: Terms of Service — Vidiozen